For ecommerce
The customer support inbox for your ecommerce.
Your customers reach out on WhatsApp, Instagram, email and web chat—and almost always about their order. Hablari brings them together in a single inbox with Shopify context alongside, so you reply fast and sell more, without your bill spiking on Black Friday.
What's holding you back today
- WhatsApp on one phone, Instagram on another and email on a third.
- “Where's my order?” over and over, looking it up by hand.
- During sales and campaigns volume spikes and messages (and sales) get lost.
- Helpdesks that charge per ticket or per AI resolution: you pay more exactly when you sell more.
How Hablari solves it
All channels in one inbox
WhatsApp, Instagram, email and web chat in a single thread, with attachments and voice notes. Your team helps out without switching apps.
Shopify context out of the box
Orders, spend and customer tags right next to the conversation. And automatic “where's my order?”: the bot looks up the real order and cites the shipping status.
Flat price, no surprises
You pay the same in January as at peak campaign. No charge per ticket or per AI resolution, with a generous allowance of AI actions included.
Frequently asked questions
Does it connect with Shopify?
Yes. Hablari shows each customer's orders, spend and tags next to the conversation, and the chatbot can look up the real order status to answer “where's my order?” automatically.
What happens during high-volume campaigns?
The price is flat: you don't pay more for receiving more messages. Routing distributes the conversations and workflows automate frequent replies so the team doesn't get overwhelmed.