Slack
Support without leaving Slack.
About this integration
In small teams, whoever answers doesn't live in the inbox. With Slack connected, every new message lands in the channel you choose and you just reply in the thread: it reaches the customer on their usual channel.
What you can do
An alert in your channel with who's writing, on which channel and what they say.
Reply in the thread and the customer gets it on WhatsApp, Instagram, email or web chat.
Everything is logged in the Hablari conversation, not lost in Slack.
It installs in one click with your Slack account: pick the channel and that's it.
Frequently asked questions
How do I connect Slack?
From Settings → Integrations you hit “Add to Slack”, authorize the app and choose the channel for alerts. No keys to copy.
Does every message in the channel go to the customer?
No. Only what you write inside the thread of a Hablari alert. Loose messages in the channel go nowhere, so the team can talk freely.
Can I use it instead of the app?
For quick replies, yes. For the customer's history, their orders, internal notes or reports, the app is still the place.
Connect Slack and all your channels.
One single inbox, at a flat price. Try it free for 14 days.