For shopify stores
The customer support your Shopify store needs.
Hablari connects with Shopify and puts each customer's orders right next to the conversation. It answers “where's my order?” automatically, manages orders from the profile, and handles WhatsApp, Instagram, email and web in one place.
What's holding you back today
- Jumping between the Shopify admin and five messaging apps to reply.
- Answering “where's my order?” by hand, searching for the number.
- Support apps that charge per ticket and make campaigns more expensive.
- Not having the customer's purchase history when you reply.
How Hablari solves it
Shopify orders in the profile
When you open a conversation you see the customer's orders, spend and tags. Full context, without switching tabs.
Automatic “Where's my order?”
The chatbot looks up the real order (verified by email) and cites the status and tracking. There's a public tracking page with your branding.
Order actions from the inbox
Edit the shipping address or cancel an order (with refund or restock) without leaving the conversation.
Frequently asked questions
Do I need to install an app on Shopify?
You connect Shopify by pasting the credentials of a Dev Dashboard app under Settings → Integrations. From there Hablari reads the orders and can manage them.
Can the chatbot tell the order status?
Yes. It verifies the customer by email and looks up the real order in Shopify to answer the status and tracking, without making anything up.