The support inbox your team deserved.
Hablari brings all your channels together, knows who each customer is, and routes every conversation to the right person. Fewer apps open, fewer messages lost, more sales handled.
WhatsApp, Instagram, email, and web — in a single thread.
Your customers write from wherever they want; you reply from a single place and through their own channel. No switching phones or tabs.
- One WhatsApp number for inbound and outbound
- Instagram DM and web chat in the same inbox
- Attachments, voice notes, and internal notes
Each customer, with whoever knows them.
VIP customers always go to their dedicated agent. Everyone else is automatically routed to the least busy available agent. No queues that clog up.
- VIP rule → dedicated agent
- Automatic distribution (round‑robin) among online agents
- Cover when their agent is away
The whole team, at once, without stepping on each other.
What happens in the inbox is visible to everyone instantly. Presence, assignments, and new messages live, like a shared room.
- Live updates (no refresh)
- Team presence and the status of each conversation
- Keyboard shortcuts to move fast
And everything a premium service needs.
Templates with variables
Quick replies with “/”, using customer and order data.
Shopify context
Orders, spend, and tags on the profile, next to the conversation.
Actionable reports
First response, productivity per agent, and load per channel.
From your phone
Handle everything from your phone's browser, without installing anything.
Company isolation
Your data, yours alone. Strict isolation between companies.
Team and roles
Invite your team, define stores, schedules, and SLAs.
Frequently asked questions
Which channels can I handle from Hablari?
WhatsApp, Instagram (DMs and comments), email from your own domain, and your website chat, all in the same inbox. You can also connect Shopify to see orders next to each conversation.
Do I need technical knowledge to get it running?
No. You connect your channels by pasting your credentials in Settings → Integrations, with step-by-step guides. No installing anything or writing code.
Can my whole team work at once without stepping on each other?
Yes. The inbox is real-time: everyone sees conversations, presence, and assignments instantly, and routing sends each conversation to the right agent.
Is my data isolated from other companies?
Yes. Each company is isolated at the database level with Row-Level Security (RLS): no one outside your team can see your conversations or your customers.
Looking for something specific to your industry? Check out the use cases or the integrations.
Bring all your channels into one inbox.
Fewer apps open, fewer messages lost, more sales handled.