One number, your whole team.
About this integration
Connect WhatsApp Business (Cloud API) and reply from a shared inbox: multiple agents on the same number, with routing, templates and customer context alongside. No more passing the phone around.
What you can do
A single number to receive and send, with several agents at once.
Automatic routing: each conversation to the right agent.
Templates with variables and voice notes, within the 24-hour window.
All in the same inbox as Instagram, email and web chat.
Frequently asked questions
Can I use my current number?
Yes. With the WhatsApp Cloud API you use a single number to receive and send. Once you migrate to the API, that number can no longer be used in the mobile app.
How many agents can handle the same number?
As many as you want (depending on your plan): everyone works from the same shared inbox, without stepping on each other, with real-time presence.
Connect WhatsApp and all your channels.
One single inbox, at a flat price. Try it free for 14 days.