Shopify
Orders and customers, next to the chat.
About this integration
Connect your Shopify store and Hablari puts each customer's orders next to every conversation. Answer “where's my order?” automatically and manage orders without leaving the inbox.
What you can do
Orders, spend and customer tags in the conversation profile.
Automatic “where's my order?”: the chatbot looks up the real order and cites the status and tracking.
Edit the shipping address or cancel an order (with refund or restock) from the profile.
A public tracking page with your branding for your customers.
Frequently asked questions
How do you connect Shopify?
You create an app in the Shopify Dev Dashboard and paste the domain, Client ID and Client secret under Settings → Integrations. Hablari generates the access token on the fly; it's not stored.
What permissions does it need?
Order read access (read_orders) for context and tracking, and write access (write_orders) if you want to cancel or edit an order's address from the inbox.
Connect Shopify and all your channels.
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