Hablari vs Front: omnichannel for ecommerce without paying for AI separately
Front is a great collaborative email inbox, but it's billed per seat, its entry plan is single-channel, and its AI (Copilot, Smart QA, CSAT) are paid per-seat add-ons. Hablari gives you full omnichannel with AI included at flat pricing, in Spanish, and with Shopify context out of the box.
| Hablari | Front | |
|---|---|---|
| Flat, predictable pricing | ||
| Charges per seat | No | Yes, per seat/month |
| Omnichannel on the entry plan | Starter = single channel | |
| AI included (generous quota) | Copilot/Smart QA, per-seat add-ons | |
| Product and support in Spanish | ||
| Shopify orders next to the chat | Via integration | |
| Automatic “Where's my order?” | ||
| AI chatbot on your site | Max plan | Add-on / Autopilot |
| Starting price | €49/month | $25/seat/month (annual) |
Public pricing and features for Front (July 2026). They may change; check them on their website.
How does Hablari's pricing differ from Front's?
Front charges per seat, its Starter plan is single-channel, and its AI features (Copilot, Smart QA, Smart CSAT) are paid per-seat add-ons except on Enterprise. Hablari is flat pricing per company, omnichannel from the first plan, and with AI included.
Can I migrate from Front to Hablari?
Yes. Connect your channels (WhatsApp, Instagram, email, web chat) and your Shopify from Settings → Integrations and start responding the same day; your channels don't depend on your previous tool.
What happens when I run out of my plan's AI actions?
AI pauses until the next month and your inbox keeps working as usual. There are never automatic surcharges or surprises on your bill.
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