Hablari vs Crisp: omnichannel for ecommerce, in Spanish and at flat pricing
Crisp is a good multichannel chat, but it's billed per workspace with agent caps per plan and very limited AI credits — and if you run several brands, you pay one subscription for each. Hablari is flat pricing with generous agents, AI included, and built for ecommerce (Shopify and WhatsApp out of the box), in Spanish.
| Hablari | Crisp | |
|---|---|---|
| Flat, predictable pricing | Per workspace, with caps | |
| Agent cap per plan | Generous / unlimited | 2–20 depending on plan |
| One account for several brands | Yes (multi-company) | One subscription per workspace |
| AI included (generous quota) | Very limited credits | |
| Product and support in Spanish | ||
| WhatsApp, Instagram, email, and chat | ||
| Shopify orders next to the chat | Limited | |
| Automatic “Where's my order?” | ||
| Starting price | €49/month | €45/month (4 agents) |
Public pricing and features for Crisp (July 2026). They may change; check them on their website.
¿En qué se diferencia el precio de Hablari y el de Crisp?
Crisp is billed per workspace, with an agent cap per plan (2 to 20) and limited AI credits; if you run several brands, you pay one subscription for each. Hablari is flat pricing with generous agents and AI included, and a single multi-company account.
Can I migrate from Crisp to Hablari?
Yes. Connect your channels (WhatsApp, Instagram, email, web chat) and your Shopify from Settings → Integrations and start responding the same day; your channels don't depend on your previous tool.
What happens when I run out of my plan's AI actions?
AI pauses until the next month and your inbox keeps working as usual. There are never automatic surcharges or surprises on your bill.
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