What you pay for Hablari doesn't depend on how much you sell
Gorgias, Zendesk, and Intercom charge per ticket or per AI resolution — your bill grows right when you sell the most. Hablari is flat pricing: €49, €99, or €199/month, with AI included.
“Where is my order?” is usually ~40% of an ecommerce store's messages.
* Public Gorgias pricing (Jul 2026, USD, gorgias.com/pricing): Starter $10/50 tickets · Basic $50/300 · Pro $300/2,000 · Advanced $750/5,000, overage ~$0.40/ticket and AI Agent ~$0.90/resolution. Estimate only.
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| Hablari | Gorgias | Zendesk | Intercom / Fin | eDesk | |
|---|---|---|---|---|---|
| Flat, predictable pricing | |||||
| Charges per ticket / volume | No | Yes (tiered + overage) | Per agent | Per seat | Per agent |
| Charges per AI resolution | No — quota included | ~$0.90/resolution | $1.50–2/resolution | $0.99/resolution | AI add-on |
| Product and support in Spanish | Interface yes, support in English | Interface yes, support in English | Interface yes, support in English | ||
| WhatsApp, Instagram, email, and web chat | Limited | ||||
| Shopify orders next to the chat | With apps | With apps | |||
| Marketplaces (Amazon, eBay) | No (focus on your own store) | With apps | |||
| Automatic “Where's my order?” | With add-ons | With Fin | Partial | ||
| Visual automation workflows | Rules | Rules | |||
| AI copilot (draft you approve) | Paid separately | ~+$50/agent | Add-on | Add-on | |
| Embeddable AI chatbot on your site | Max plan | AI Agent (per resolution) | Per resolution | Fin (per resolution) | Add-on |
| Unlimited agents | From Pro | ||||
| Starting price | €49/month | $10/month (50 tickets) | $19/agent/month | $29/seat/month | ~€65/agent/month |
Public pricing and features for each provider (July 2026). They may change; check them on their websites.
Head-to-head comparisons
See Hablari against each tool in detail.
Why does flat pricing matter so much?
Because per-ticket or per-AI-resolution charges spike right in your best months (sales, Christmas). With Hablari you pay the same in January as on Black Friday.
What happens when I run out of my plan's AI actions?
AI pauses until the next month and your inbox keeps working as usual. There are never automatic surcharges or surprises on your bill.
Can I migrate from Gorgias or Zendesk?
Yes. Connect your channels (WhatsApp, Instagram, email, Shopify) from Settings → Integrations and start responding the same day; your channels don't depend on your previous tool.