Where Hablari is heading.
We build fast and in the open. Left of the line is what you already use; right of it, what's coming. No dates we can't keep.
Shipped
up to today
Now
Q3 2026
Next
Q4 2026
Exploring
Q1 2027 →
An omnichannel inbox on a single screen
WhatsApp, Instagram, email and web chat in the same queue, with the customer profile alongside.
Snooze, ⌘K search, auto-assignment and push alerts
The inbox hygiene you expect on day one, with nothing to configure.
A public help center for your customers
Publish the articles your chatbot already uses; they get indexed on Google under your brand.
Visual routing rules engine
Routing by channel, VIP, store or tag, set up with clicks instead of code.
Mobile app for agents
Reply from your phone with native alerts, without opening the laptop.
An AI copilot that drafts the reply
AI suggests the reply with full context; your team approves or edits it.
Visual workflows with time-based triggers
If X comes in, do Y. Includes alerts for missed SLAs and unanswered conversations.
An AI chatbot you embed on your site
One script and done: it answers from your knowledge base and hands over to a human when needed.
Auto-translation of conversations
It translates what comes in and sends your reply in the customer's language.
The chatbot on WhatsApp, Instagram and Telegram too
Today it answers on your site; next we bring its brain to the rest of the channels.
“Where is my order?” answered on its own
AI checks Shopify and replies with the real status and the tracking link.
Shopify actions from the conversation
Cancel, refund (full or partial) and fix the address without leaving the inbox.
New native connectors
We're growing the catalog based on what you ask for most when connecting your store.
Marketplaces: TikTok Shop and Amazon
Their API exists, but today it requires a seller volume we don't have yet. We're watching it closely.
MCP: connect your AI assistant
Ask about your inbox from Claude or Cursor, with sign-in and per-company permissions.
Hablari in Spanish, English and Catalan
The full app and website in three languages, each with its own SEO.
Annual billing with two months free
The same flat price, now yearly too.
Partner and agency program
For those rolling out Hablari across several stores.
Live service status page
Know if something is wrong before having to ask.
SSO / SAML para equipos grandes
Sign in with your corporate identity and provision users from it.
Custom reports and advanced metrics
Build your own dashboard with the breakdowns your team looks at every Monday.
SOC 2 Type II certification
When the size of the team justifies it. Meanwhile we publish how we protect your data.
Swipe the table to see what's coming →
The latest we've shipped
July 13, 2026
Qué es una bandeja de entrada omnicanal (y por qué tu tienda la necesita)
Definición clara de bandeja de entrada omnicanal, en qué se diferencia de "multicanal", qué debe tener una buena y cómo elegirla para tu tienda online.
ReadJuly 10, 2026
Cómo escribir respuestas de soporte que suenan a persona (no a manual)
Entre el «Estimado cliente» acartonado y el colegueo forzado hay un punto medio: claro, cálido y breve. Se puede aprender.
ReadJuly 10, 2026
Un chatbot con IA en tu tienda: qué debería hacer y qué no
La IA puede quitarte de encima las preguntas repetitivas — o espantar clientas si se usa mal. Dónde está la línea y cómo montarlo con cabeza.
ReadMissing something on this list?
What you ask for goes on the board. Write to us and we'll consider it for next quarter. contacto@hablari.com